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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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April 12, 2024

5  out of  5 rating by Andrew
"Great to work with and always available to answer any questions or concerns."
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Brian Barker

April 5, 2024

5  out of  5 rating by Brian Barker
"I typically do not write reviews, however when something deserves to be mentioned then I do. Like Jim Rollo State Farm in Endwell, N.Y. I have been with State Farm for over 40 years. I started with Serman “Shrem” Merchant in Johnson City N.Y. in 1979 and then when I moved to Endwell in 2007, I was assigned to Jim Rollo State Farm. I believe that if something is not broke do not fix it and that is why I have stayed with State Farm for my home and auto insurance. Jim has always been there for me whenever I have needed help with a claim or setting up policies for my home and vehicles. Jim has a truly knowledgeable, professional team that I can call or just stop by Jims’s office, and I always get great service. They also stay connected with me when it is time to schedule an appointment to review my policies and answer any questions I have. The last meeting was just the other day with Justin Sisenstein, the Account Manager, who showed me ways that would save me money on my policies (I am always interested in saving money). He took his time, reviewed my policies with me, and answered all my questions thoroughly. I am very satisfied with Jim Rollo State Farm for Home and Auto Insurance!"
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Carrie King

March 29, 2024

5  out of  5 rating by Carrie King
"Great insurance agency, helpful and knowledgeable. If you are looking for an agency that will go the distance, look no further!"
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March 18, 2024

5  out of  5 rating by RYAN HANZALIK
"Me and my wife and wife’s family have been with the Rollo agency for a long time and have been extremely satisfied with the results. The rates are by far cheeper then any agency I have used in the past while the coverage is far beyond the rest. The staff is very helpful and patient. It’s just a great agency to be with. Give them a try you will not be disappointed."
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John Lefkus

March 10, 2024

5  out of  5 rating by John Lefkus
"Great customer service from Jim's team. They made setting up my insurance for home and vehicle pretty painless. And they have responded almost instantly to questions I have had as well as policy changes. Definitely recommend Jim's team to handle your insurance needs"
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Tom Foley

March 8, 2024

5  out of  5 rating by Tom Foley
"Justin and the rest of the team were very helpful with getting my car on the road and transferring home owner's insurance between family. It's hard to find quality service, which makes me even more grateful for this team!"
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KimmiSue Vandermark

March 1, 2024

5  out of  5 rating by KimmiSue Vandermark
"Been insured with Jim Rollo team for many years. It has been a great experience. We normally work with Toni and she is quick to respond, always polite and a complete pleasure to work with."
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Rehnuma Islam

March 1, 2024

5  out of  5 rating by Rehnuma Islam
"I spoke to Toni Rollo in State Farm and she is the nicest agent I have ever had the pleasure of speaking over the phone. She was very helpful and she understood my requests and concerns and gave me the best quote. I would recommend her service without a doubt. Really impressed!"
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Michelle Witkin

February 28, 2024

5  out of  5 rating by Michelle Witkin
"Service is prompt and excellent. Justin was able to give us a great bundle, lower our homeowners insurance significantly, and we continue to have them check in on us. They also sent a great welcome package! We have never had this kind of service from any agency in the past!"
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George Konstas

February 14, 2024

5  out of  5 rating by George Konstas
"My experience with Jim at State Farm was very positive, Jim expedited the transaction quickly and efficiently in a very professional manner."
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Jeremy Denmon

February 12, 2024

5  out of  5 rating by Jeremy Denmon
"Best customer service possible. Quick responses that are well informed and pleasant to work with always. I couldn't recommend more."
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kin tong

February 12, 2024

5  out of  5 rating by kin tong
"Fantastic services, transfer both home and auto insurance to them, everyone at the office are very nice and very helpful, provides me multiple quote with different options and helps me save money"
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January 19, 2024

5  out of  5 rating by Yanna
"Jim was hands on and answered all my questions in a timely manner. Definitely recommend !"
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Joelle Eady

January 12, 2024

5  out of  5 rating by Joelle Eady
"Most helpful, kind, and personable staff!"
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Corinne Manzer

January 9, 2024

5  out of  5 rating by Corinne Manzer
"Justin was super helpful and a great resource! We are very happy with our decision to get our new house insured through this State Farm. I would recommend Jim Rollo and his team, especially Justin to anyone!"
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Janet Rose

October 18, 2023

5  out of  5 rating by Janet Rose
"Everyone I have talked to at this Agency have been extremely helpful. I was helping out my sister in Binghamton and I am in Minnesota. I would recommend this Agency to everyone."
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Tzveta Johnson (TJ)

October 12, 2023

5  out of  5 rating by Tzveta Johnson (TJ)
"Jim Rollo Real Estate process was flawless. Although I had issues with multiple homes and offers the Jim Rollo team stayed on top of all of the changes. Justin is great at keeping me informed during such a busy and stressful time. Toni was very prompt and direct with providing all of the correct information. Again, the agency made this stressful process that much easier, almost unnoticeable and at the end they send a cute and useful housewarming gift. My only regret is buying 2 fire extinguishers prior to receiving my surpris gift!"
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Nikolay Petrovskiy

October 7, 2023

5  out of  5 rating by Nikolay Petrovskiy
"The best of the best!"
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Mike Seeley

October 4, 2023

5  out of  5 rating by Mike Seeley
"Purchasing my first home and I spoke with Toni today and she was incredibly helpful and friendly! Very confident that I made the right choice with State Farm"
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Mikayla Short

September 22, 2023

5  out of  5 rating by Mikayla Short
"Great experience with my home, car, and life insurance!"
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Christina Rebar

September 12, 2023

5  out of  5 rating by Christina Rebar
"Out of all the insurance companies I have been with, Jim Rollo and his associates have been the best to work with. They are knowledgeable and understanding and listen to my concerns."
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Richard Berlin

August 27, 2023

5  out of  5 rating by Richard Berlin
"The ladies there are always very helpful. There Awesome if your looking for an Insurance Agent Jim Rollo is Who you want. He is Awesome"
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Vanessa McGinnis

August 22, 2023

5  out of  5 rating by Vanessa McGinnis
"I have been insured with State Farm through Jim Rollo’s office for 5-6 years now and wouldn’t even think of going anywhere else. Justin (who is the rep I like to contact) is always extremely helpful/knowledgeable and has always helped me with any of my requests or questions! They do so well and are so pleasant that I decided to get my home insurance for my first ever home purchase from them as well. Top notch service every time, and I can’t say enough good things about this office!"
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Michael Dulas

August 10, 2023

5  out of  5 rating by Michael Dulas
"Great experience. Reached out to me when I moved to a new state. Made the process very easy and helped me figure out the steps I needed to take to get everything in order!"
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Michael Slaughter

August 4, 2023

5  out of  5 rating by Michael Slaughter
"Great insurance agency. Awesome Staff!"