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State Farm® Insurance Agent Jim Rollo

4.9 out of 5 average rating (168 reviews)

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What our customers say about us...

Christina Rebar

September 12, 2023

5  out of  5 rating by Christina Rebar
"Out of all the insurance companies I have been with, Jim Rollo and his associates have been the best to work with. They are knowledgeable and understanding and listen to my concerns."

Richard Berlin

August 27, 2023

5  out of  5 rating by Richard Berlin
"The ladies there are always very helpful. There Awesome if your looking for an Insurance Agent Jim Rollo is Who you want. He is Awesome"

Vanessa McGinnis

August 22, 2023

5  out of  5 rating by Vanessa McGinnis
"I have been insured with State Farm through Jim Rollo’s office for 5-6 years now and wouldn’t even think of going anywhere else. Justin (who is the rep I like to contact) is always extremely helpful/knowledgeable and has always helped me with any of my requests or questions! They do so well and are so pleasant that I decided to get my home insurance for my first ever home purchase from them as well. Top notch service every time, and I can’t say enough good things about this office!"

Michael Dulas

August 10, 2023

5  out of  5 rating by Michael Dulas
"Great experience. Reached out to me when I moved to a new state. Made the process very easy and helped me figure out the steps I needed to take to get everything in order!"

Michael Slaughter

August 4, 2023

5  out of  5 rating by Michael Slaughter
"Great insurance agency. Awesome Staff!"

Shanicqua Kelly

July 28, 2023

5  out of  5 rating by Shanicqua Kelly
"Shanicqua K. Endicott, NY (* * *]*|* 7/27/2023 © First to Review Justin was amazing and helped me to navigate through exactly what I needed for my home buying process. He was very prompt, knowledgeable and understanding. I was referred to by name which goes a long way and he even made light of the parts of the policy I missed and told me where to look to find it."

Beverly Tittl

July 24, 2023

5  out of  5 rating by Beverly Tittl
"Very helpful when I needed them . Thank you State Farm !"

Bella Sweet

June 27, 2023

5  out of  5 rating by Bella Sweet
"Friendly agents, understandable policies, helpful service. I have never had a problem with this office and their entire staff is friendly and helpful. Had Geico for a while but nothing but issues. This local office is much more helpful and understanding. 10/10 would reccommend!"

Huyen Tang

June 23, 2023

5  out of  5 rating by Huyen Tang
"Fast, comprehensive, and friendly service for a first time homeowners' insurance buyer. Justin was a great help from start to finish. He was kind and patient with us even though I had to stop him every few seconds to translate everything for my mom. I 100% recommend Justin and Jim Rollo's office for your insurance needs!"

Daina Kocak

June 23, 2023

5  out of  5 rating by Daina Kocak
"Justin was absolutely amazing!!! He helped me every step of the way and was always available to answer my questions."

Jared Basmajian

June 22, 2023

5  out of  5 rating by Jared Basmajian
"I've had Jim Rollo state farm my whole life and they have never steered me wrong. They have always been quick to respond and helpful whenever I needed coverage. They offer great rates with great coverage, and are looking in my best interest with all my plans. I look forward to working with them for many years to come."

Ashley Foland

May 31, 2023

5  out of  5 rating by Ashley Foland
"They do whatever they can to make things as easy as possible with every aspect of our insurance needs. They’re the best!"

Rae S

May 25, 2023

5  out of  5 rating by Rae S
"Justin was so helpful throughout the process of updating my life insurance beneficiaries. I have multiple coverages with State Farm and I'm very happy with their customer service and pricing. They also facilitated a recent roadside assistance claim for a long distance tow (almost 50 miles!)."

Andrew Pilecki

May 22, 2023

5  out of  5 rating by Andrew Pilecki
"Justin was extremely helpful in getting us a homeowners plan as we were in the process of relocating to the area. Would definitely recommend!"

Alivia Travis

May 13, 2023

5  out of  5 rating by Alivia Travis
"I have been with State Farm for about 4 years and they are absolutely amazing. I recently spoke to Kristi and she was the agent helping me in terms of home insurance. Kristi was so professional and helpful, she answered every question I had and was on top of everything!"

Jo Fabrizio

March 22, 2023

5  out of  5 rating by Jo Fabrizio
"Good Morning, Toni: We received the most lovely package in the mail yesterday. Many thanks for the thoughtful card and delightful gifts. What an interesting – and useful – array of items – especially the Leopold Chocolate Bars! Again, many thanks. We feel very comfortable with the choice that we made to place our insurances with you. Your product is excellent and your customer service is awesome. Many thanks and – Happy (almost) Weekend! Regards, Jo Fabrizio"

Linda Watson

January 17, 2023

5  out of  5 rating by Linda Watson
"We worked with Jim Rollo's agent, Justin, today to review our policies and update some changes. Justin was knowledgeable, professional, and able to explain how current prices affect premiums and replacement values. We appreciate him working with us and recommend Jim Rollo's State Farm Office to anyone. Thank you. Linda and Brian Watson"

Jacob Hamlin

January 11, 2023

5  out of  5 rating by Jacob Hamlin
"I was very satisfied with the service I was provided. I worked with Justin and he took the time to walk me through all my policies to see what should be updated and areas where I could save additional money. Highly recommended!"

Adam Ciccarino

December 17, 2022

5  out of  5 rating by Adam Ciccarino
"We've been working with Justin for around a year now and we are so far quite pleased. We always have a great deal of questions and Justin spends more time the he most likely needs to explaining our options in great detail. We appreciate it."

mike smolinsky

December 16, 2022

5  out of  5 rating by mike smolinsky
"Let me tell you a little story . I have been with State Farm for 45 years , at which time Bob Borne was my agent , well Bob retired and State Farm broke up his clients per county , so I was just passed to another agent who was not responding to emails or texted in a timely fashion . So I scheduled an appointment with Jim and his team . I sat down with Tori and she is a wonderful asset to have for Jim . Fast service dependable when I was making changes or adding a vehicle or 2 . So after being with Jim’s team it is enjoyable experience. Highly recommend them !"

Jaime Latimer

December 7, 2022

5  out of  5 rating by Jaime Latimer
"I have been with Jim Rollo State Farm for years and am extremely happy with their services. I am always able to reach someone immediately, they review my plan annually with me which I love, and I never feel pressured to add anything to my policies. The staff are very friendly and helpful."

Michael Deshay

December 4, 2022

5  out of  5 rating by Michael Deshay
"This is the best State Farm and the best insurance office period!!! Very helpful and knowledgeable! Very Down to earth people!"

Kirtesh Patel

October 24, 2022

5  out of  5 rating by Kirtesh Patel
"I had online meeting with Justin. He explained my policies in detail and answered questions in detail. I had been with state farm 5 plus year. Great service and rates for policy."

Dan Sheffer

October 19, 2022

5  out of  5 rating by Dan Sheffer
"Jim Rollo and his team have always been there when I needed them providing great customer service as well as community service."

L Paradis

October 14, 2022

5  out of  5 rating by L Paradis
"Jim and his staff do an excellent job in the service to their customers! Justin Sisenstein has been great in assisting me with a variety of insurance needs. Always friendly, always helpful and always a pleasure to do business with!"